Privacy Policy

Declaration of consent with Privacy Policy of Muzeul Regional de Istorie - Veliko Tarnovo

The protection of personal data and the protection of personal and financial information of our clients is especially important to us. Therefore, we process your information exclusively on the basis of applicable law, specifically the General Regulation 2016/670 (better known as GDPR ), Law on Personal Data Protection and Law on Electronic Commerce. Please review this declaration, which informs you of the most important aspects of processing your personal data by Muzeul Regional de Istorie - Veliko Tarnovo. With this declaration we also inform you of the time and legal basis for collecting, processing, storing, using, destroying, and protecting your personal information in so far as you do not expressly consent to us to do so.

What happens to your personal data after contacting us?

When you write to us through the form on our website or send us an email, we store your data for the time it takes to process your request and to answer your subsequent questions. We will not share this information with third parties without your explicit consent!

Storing your data

Please note that in order to facilitate the order and purchase process and the subsequent execution of the contract with you, we store your IP address as well as your name, address, email address and data about the payment method used for example Your card.

Subscribe to the newsletter

You can subscribe to our newsletter by filling out the form on our site. For this, we need your email address and your consent to send you the relevant messages. Once you have signed up for our newsletter/mailing list, we will send you a confirmation message with a link to confirm your registration. You can opt out of your subscription to our newsletter at any time. Please send your refusal to the following email address: helpdesk@itsm.bg "unsubscribe" button. We will immediately delete your data in connection with our newsletter submission.

Your rights

You have the right to access your data we process, as well as the right to rectification, erasure (right "to be forgotten"), limitation of processing, data portability, withdrawal of consent and objection.

If you think that our processing of your data is in violation of personal data protection regulations or if you believe that your rights under these provisions have been violated in any way, you can contact the competent administrative authority. In Bulgaria this is the Commission for Personal Data Protection.

Contact with us in one of the following ways: Muzeul Regional de Istorie - Veliko Tarnovo, contact data: Strada Ivan Vazov nr.38, Veliko Tarnovo, helpdesk@itsm.bg, CONTACT_PHONE.

"Cookies"

What are "cookies"?

Our web site use "cookies" on the basis of Article 4a of the Law on Electronic Commerce and Article 6, par. (1), (e) of the GDPR. "Cookies" are small text files that are loaded into the browser and stored on the terminal that you are using. They are needed to keep our site easy for use and can be deleted by the user at any time. In use of cookies, provides optimization of site productivity.

How do "cookies" work?

When visiting a website, is created a cookie that records information about the session being conducted by the user and returns information to the page each time the user visits the site. This information includes the preferences stored by the user when using the site, which facilitates the user in his next session. "Cookies" are also used to analyze our site with purpose to optimize it. The "cookies" used by our site are Google Analytics and temporary "cookies". Google Analytics is perfomance "cookies" that analyzes the use of our website. Temporary "cookies" are storage is retained in the device for a certain amount of time or remains constant until the user deactivates them. Temporary "cookies" serve to automatically recognize a user who has visited our site already one time. They show what settings you've set and what products you've added to your virtual cart.

What should I do if I don't want to use "cookies"?

In case if you do not want to use "cookies" you may select your browser settings and disabling the "cookies". If you refuse to use "cookies", you may not have access to all of the site's functionality.

"Cookies" are tree types:

  1. Essential "cookies"

    They help for the normal functioning of a website, using the basic features such as page navigation and access to protected areas of the website. The site can't function properly without these "cookies". The use of these "cookies" it's not necessary user consent because they are essential for access and use the services on our website.

    • Website security:
      • Antiforgery.* - We use this cookie to ensure that the form that holds the data was generated by us.
    • User preferences:
      • AnonymousUser - This "cookie" includes non-personal information which improves your expirience on the Website.
  2. Perfomance and functionality "cookies"

    They don't refer to the essential "cookies" group, but are recommended because they help optimize our site and improve its functionality when working with it.

  3. Third party "cookies"

    They serve for advertising purposes and create analyzes for the use of our site in order to improve it. This type of "cookies" is managed by third parties and can not be controlled by us. They are also not mandatory and can be excluded from your browser settings.

    • Google Analytics:
      • _ga - Registers a unique ID that is used to generate statistical data on how the visitor uses the website
      • _gat - Used by Google Analytics to throttle request rate
      • _utma, _utmb, _utmc, _utmz - These "cookies" are used to collect information about how visitors use our site. We use information for reports composition and so as to help us improve the site. Cookies collect information in an anonymous form, including the number of visitors to the site from where visitors came to the site and the pages they visited
    • Google reCaptcha:
      • NID - A unique identifier used to remember preferences and sometimes to customize ads
      • CONSENT - Used by Google to accept the "cookies"